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Dr. Kendall Ho introduces HEiDi, a new Real-Time Virtual Support service launched during the COVID-19 pandemic. Find out how HEiDi relates to the 811 line, and how it’s safely diverting COVID-19 related visits to the emergency department.

Learn more about Real-Time Virtual Support Services in BC.

In our COVID-19 Stories video series, emergency care providers bring us together by reporting from the frontline. We are sharing their stories of resilience, innovation, and community.

How is the pandemic impacting you?

Share your story. Post a short video to social media with the hashtag #BCemerg, or email connect@bcemergencynetwork.ca. View the full COVID-19 Stories playlist.


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